Across
- 2. You need to alert this person if there is any insider threat of non-compliance of PDPA
- 5. What is the name of CCC PDPA & PCI DSS ambassador? Clue : [Pinky] Humpty Dumpty sat on the wall
- 7. Approval refund LOA for amount RM5,000
- 11. What action need to be taken if customer facing PNR issue to ensure account will not get suspended non-payment?
- 12. Type of personal data
Down
- 1. Who has the rights to access his/ her own personal data?
- 3. Refund request to 3rd party, requestor to provide __________ letter from Astro account holder & Copy of 3rd party My Card
- 4. Document needed for refund request due to unauthorized transaction
- 6. Customer can submit supporting document for ID/Name amendment through this platform
- 8. Worldwide information security standard defined by card payment Industry
- 9. CSE is required to indicate the last _____ digit of customer credit card number upon updating the interaction notes in CRM for AUT.
- 10. Secret word/code used as security measure against unauthorize access to information