Across
- 1. watches body language, tone, and feeling reflected in someone's voice.
- 6. sympathetic consciousness of others' distress
- 7. information about reactions to a product which is used as a basis for improvement.
- 9. feelings of pity or sorrow
Down
- 2. a way of communicating the speaker's feelings
- 3. a relationship in which a person, thing, or idea is linked or associated with something else.
- 4. the quality of being honest
- 5. the process of communicating nonverbally through conscious or unconscious gestures and movements.
- 8. the ability to understand and share the feelings of another.