Across
- 4. A business whereby the owner company licenses its operations—along with its products, branding, and knowledge—in exchange for a franchise fee.
- 5. When a consumer goes to a brick-and-mortar store to inspect a product, and then purchases from an online retailer (often with a lower price).
- 9. A type of channel system where channel members make little to no effort to cooperate with one another.
- 11. When a consumer gathers information at an online store and then purchases at a brick-and-mortar store.
- 13. A type of channel system where channel members informally agree to cooperate with one another.
- 17. The difference between the quantity of a product a producer can economically make, and the quantity final consumers typically want.
- 18. A firm that owns and manages more than one store (often many). All stores are owned and operated directly by the corporation itself.
- 19. A company that produces products via machines, raw materials, and labor.
- 21. The mode of transportation that is best for heavy, bulky goods (coal, steel) over long distances. Medium cost and slow/average speed.
- 23. A type of channel conflict that occurs between firms at different levels in the channel of distribution.
- 24. The transporting, storing, and handling of goods as they move from the producer to the consumer.
- 25. A type of channel conflict that occurs between firms at the same level in the channel of distribution.
- 27. How rapidly and dependably a company can deliver what the customer wants.
- 28. A type of channel system in which the whole channel focuses on the same target market at the end of the channel.
Down
- 1. The specific logistics function of moving goods from point A to point B.
- 2. The difference between the lines a typical producer makes and the assortment final customers want / use.
- 3. When a company uses middlemen, or “intermediaries”, to deliver to the final customer.
- 6. A type of distribution where a producer uses several competing channels to reach one or more target markets.
- 7. Making goods and services available in the right quantities, at the right locations, and at the right time (AKA, when customers want them!).
- 8. When a company distributes directly to the final customer.
- 10. Grouping individual goods into an economical shipping quantity and sealing them in protective containers for transit to the final destination.
- 12. A multichannel selling approach in which a retailer provides a seamless shopping experience from computer, to mobile device, or brick-and-mortar store.
- 14. A company that purchases goods from wholesalers in bulk and then sells to final customers in smaller quantities (typically at a higher price.
- 15. A type of channel system where the producing company or brand owns or acquires the entire distribution channel.
- 16. The mode of transportation that is best for high-value, low-weight goods & perishables. Very high cost and very fast speed.
- 20. A company that purchases goods from manufacturers in bulk at a discount and then sells to retailers (typically at a higher price).
- 22. A type of channel system where channel members contractually agree to cooperate with one another.
- 26. The specific logistics function of holding goods so they're available when needed.