Across
- 2. Management Coordination of travel logistics for individuals or groups
- 5. Promotion Activities to increase sales through specific offers
- 6. Service Personalized assistance to guests in hotels
- 8. Management The study of the hospitality industry
- 11. The business of providing services to travelers
- 13. Arts The art of preparing and cooking food
- 16. Systems Tools used to book accommodations or services
- 17. Relations The practice of managing guest experiences
- 18. Desk Operations Management of guest services at a hotel
- 20. The management of cleaning and maintenance in hospitality
Down
- 1. Strategy A plan for reaching potential customers
- 3. Assurance Ensuring that products and services meet standards
- 4. Practices that support ecological balance
- 7. Service The assistance and advice provided to customers
- 9. Package A bundle of travel services sold together
- 10. The process of creating a unique image for a product
- 12. Management Pricing strategies to maximize revenue
- 14. Marketing Promoting a location to attract visitors
- 15. Planning The process of coordinating all aspects of an event
- 19. Safety Practices that prevent foodborne illness