Across
- 3. – Hotel system used to manage rooms, guests, events, and billing
- 4. – Average room revenue earned per sold room
- 6. – Segment covering meetings, incentives, conferences, and exhibitions
- 7. – Central reservation office handling bookings for hotels
- 8. – Room not available for sale due to maintenance or repair
- 9. – Industry report comparing hotel performance with competitors
- 11. – Individual travelers not part of a group
- 12. – Alternate name for BEO, used for banquet communication
Down
- 1. – Revenue earned per available room
- 2. – Global system through which corporate bookings are made
- 4. – Average revenue generated per guest at an event
- 5. – Document outlining all banquet event details
- 6. – Minimum number of guests or spend committed by the client
- 7. – Room temporarily blocked from inventory
- 10. – Request sent by companies asking hotels for rates and inclusions