Across
- 3. _______ leadership means managers who make decisions quickly and in many cases without input from staff
- 6. ________ is focused on enhancing the skills of the employee in line with the changing and future needs of the business
- 9. The process of employees leaving voluntarily or through dismissal or retrenchment processes
- 10. _______ dispute is a disagreement over an issue or group of issues between an employer and its employees, which results in employees ceasing work
- 12. The financial (e.g. pay) and non-financial (e.g. career security) benefits that employees receive in return for their work effort
Down
- 1. This leadership style is characterised by a more consultative approach between managers and workers that encourages them to be more engaged in the decision-making process
- 2. _______ procedures are formal procedures, generally written into an award or agreement, that state agreed processes to resolve disputes in the workplace
- 4. Performance _________ is a process of assessing the performance of an employee, generally against a set of criteria or standards redundancy This occurs when a person’s job no longer exists, usually due to technological changes, an organisational restructure or a merger or acquisition
- 5. The process of locating and attracting the right quantity and quality of staff to apply for employment vacancies or anticipated vacancies at the right cost
- 7. ______ aims to develop skills, knowledge and attitudes that lead to superior work performance.
- 8. The confidential discussion of issues in a nonthreatening environment, in the presence of a neutral, objective third party
- 11. Situations in which workers withdraw their labour