Across
- 1. to block vod/ppv from customers account, you must remove codes from __ screen as well as remove credit from VW
- 5. task code to check customer rate center for phone
- 8. if a customer is unable to receive calls, but can make them, please check that 'make set busy' or '__ ___ ____' is not enabled
- 9. it is important to ____ DTA's before placing TC/upgrades etc
- 10. popular series on showtime returned 5/21
Down
- 2. self monitoring system from Smart Home
- 3. you must also verify number of ____ with customers who have DTA's and ensure they match
- 4. Red/white/yellow/green/blue cables
- 6. on sale right now for $8.95 a month for 1 yr
- 7. DTAs can be hooked up to TV with coax cable or ____.