Across
- 2. Characteristics of a product, which might include the size of the container, the aroma or specific ingredient; what's in it
- 4. Another term used to describe the atmosphere of a place
- 7. Means two or more people working cooperatively together to achieve more
- 10. A new client who requests an appointment with a specific professional who has been recommended by a friend or family
- 11. A collection of your creative work and documents to show potential clients or employers; can be print, online/digital or both
- 13. An operating agreement in which a fee is paid to a parent corporation in exchange for fixtures, promotion, advertising, education and management techniques
- 15. A specific target; a benchmark or achievement that can be attained within a specific time frame
- 17. Money earned or received (including tips) for treatments and retail
- 18. Refers to people who make habitual use of the services of another person.
- 19. The department of the US federal government that is responsible for collecting taxes
- 20. statistical data relating to the population and particular groups used to identify markets
- 21. Procedures in the salon/spa that will ensure all products are accounted for from the time they are brought in until they are sold or used
- 22. Services regulated by a cosmetology board or local laws are considered
- 24. All property owned, such as certificates of deposits, saving bonds, savings accounts etc
- 26. A legal entity, separate from its shareholders, that is formed under legal guidelines
- 28. A brief, written account of your personal. Educational and professional qualifications and experience
- 29. Means telling the public about your salon/spa, the services you offer and any other reasons they should patronize your business
- 30. What type of insurance protects the salon/spa owner from financial loss due to an employee negligence
- 31. A salon/spa owned by two or more persons
- 32. A buyer who bases purchases more on personal reasons than facts like the color or the aroma of the product
- 33. A financial Advisor
Down
- 1. A client retention strategy in which clients reserve a future appointment before leaving
- 3. Salary or commissions for employes and spa owners, including payroll tases. Is the largest cost for salon/spas
- 5. Money that leaves you, which is pent or paid out (cost)
- 6. A form of compensation paid to employees over and above their regular salaries
- 8. Turning a $70 ticket into an $80 ticket is an example of
- 9. The process that fives you acces to people and resouces withing the industry that can provide you with opportinities
- 11. Occurs whtn the salon/spa income is more than the operating expenses
- 12. Things that the product will do to improve the condition of the skin
- 14. An initial meeting with the client to discuss treatment goals and home care plan
- 16. Represents all the money you owe; any outstanding balances on your assets
- 23. A guaranteed set income on a weekly or monthly basis
- 25. The type of client/buyer who researches and needs accurate information on something before proceeding client
- 26. A percentage of the income an individual receives from client services and retail sales
- 27. A rental agreement