Across
- 3. For outstanding debt, what are the 3 debt disposition codes?
- 4. For OOW, how many questions must be answered correctly for a pass result?
- 5. What is an acceptable form of ID for ISM that is not an acceptable form for C&A?
- 9. What should be entered on every system accessed besides RIO?
- 10. What department do we refer UVerse AR's to?
Down
- 1. What is another term for Perform Scope reject?
- 2. What should we be using on every call?
- 6. Do we work an Interconnect or CASWEB work item first?
- 7. What system is used to view apps for ISM?
- 8. What is the DTV billing system?