IT

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Across
  1. 2. the set of keys for operating a computer or typewriter, or the set of letters that you can touch to write on a smartphone or tablet
  2. 3. a list of questions and answers about a particular subject, especially one giving basic information for users of a website
  3. 5. a set of pages on the internet, where a company or an organization, or an individual person, puts information
  4. 8. a program designed to do a particular job; a piece of software
  5. 10. a narrow area at the edge of a computer screen that you use to scroll through a file with, using a mouse
  6. 13. a device that sends data to the appropriate parts of a computer network
  7. 16. a machine for printing text on paper, especially one connected to a computer
  8. 17. to get data from another computer, usually using the internet
  9. 19. a computer program that allows one or more users to chat online using written messages that are sent and received quickly
Down
  1. 1. the programs used by a computer for doing particular jobs
  2. 4. the main page created by a company, an organization, etc. on the internet from which connections to other pages can be made
  3. 5. not using wires
  4. 6. a person who uses computers to get access to data in somebody else's computer or phone system without permission
  5. 7. to put a new program onto a computer
  6. 9. a place in a computer’s memory where information from a computer file is stored for a time until it is added to another file
  7. 11. the internet considered as an imaginary space without a physical location in which communication over computer networks takes place
  8. 12. a small symbol on a computer or smartphone screen that represents a program or a file
  9. 14. the crime of cheating somebody in order to get money or goods illegally
  10. 15. a way of organizing and storing computer files
  11. 18. the rules of correct or polite behaviour among people using the internet