Across
- 3. A cloud-based, fully integrated platform that streamlines business functions for all employees.
- 6. Health Insurance Portability Accountability Act
- 10. Mods to a vehicle that is the participant's means of transport.
- 16. Menu option to initiate an outbound call?
- 18. PA's in-house name for their CHIP program
- 19. A Special Needs Plan (SNP) that was created by Congress through the Medicare Modernization Act of 2003 specifically for those who receive both Medicare and Medicaid.
- 21. Hypertensive members who have a high-risk score on their Health Risk Assessment and comorbidities of depression and/or obesity residing in Philadelphia County.
- 22. Individualized Care Plan
- 24. program was developed by CMS to help Medicare beneficiaries to compare plans based on quality and performance.
Down
- 1. Variety TV show with a rural setting that frequently hosted guests who were famous country music stars.
- 2. Discrepancies between recommended services that are missing for a member.
- 4. Which icon would you click to initiate a transfer?
- 5. Relationship, Empathy, Specific, Personal, Exceed Expectations, Credibility, Trust.
- 7. Managed Care Organization
- 8. Status equivalent to "do not disturb"
- 9. Electronic device that transmits a signal to central monitoring to summon assistance in the event of an emergency.
- 11. The _____ benefit provides comprehensive and preventative health care services for children under age 21 who are enrolled in Medicaid.
- 12. Member complaint documentation
- 13. Interdisciplinary Care Team
- 14. Health Risk Assessment Tool
- 15. Physical adaptations to the residence to enable Participant to function with greater independence.
- 17. Overutilization of services
- 20. Default status when you log into Salesforce
- 23. Intentional deception or misrepresentation made by a person with knowledge that the deception could result in unauthorized benefit.
- 25. Practices inconsistent with sound fiscal, business, or medical practices.