Across
- 2. to end or go out of date
- 3. when a company requests products be returned because they are unsafe or have a fault
- 5. when a company contacts a customer after selling them a product (two/three words)
- 7. to solve or to fix a problem
- 9. to do it straight away (three words)
- 11. somebody who knows a bit about everything or knows a little bit about every product
- 13. telling friends and family about something
- 14. direct number for the company
Down
- 1. to try and fix something before it becomes a problem
- 4. later or in the future (four words)
- 6. what is included, required or involved
- 8. online chat service that is used to talk to customer service about a product or service (two words)
- 10. the problem has happened, now it needs to be fixed
- 12. strange or not typical