Across
- 3. The end result of a problem
- 4. First ________ Resolution
- 6. This type of friction is ok
- 8. The color of the Malwarebytes logo
- 11. Service ________ Agreement
- 12. Malwarebytes' ticketing system
Down
- 1. ____________ Intelligence
- 2. The "C" in CSAT
- 5. Something that gives you a little "boost"
- 7. ___________ Base
- 9. Ability to understand and share another's feelings
- 10. Days of rest