Managing People

3. Are driven and likely to work for achievement
4. Ensures everyone knows his or her role and responsibilities
5. Is a management system focused on customers
8. Allows leaders to study, prepare and seek challenging assignments
9. R in SMART goals
10. Are concerned with the information aspects of managerial work
11. Can have a great affect on motivating employeesspecific S in SMART goals
12. Allows a leader to stay energized and inspires employees to follow example
13. Are concerned with the relationships between individuals
14. Involve displaying confidence and excitement
15. Understand employees’ motivations

1. Place the manager at the center of the decision-making process
2. Is an organizational structure where people report to multiple managers who have different roles
6. Involves looking at the small and big picture
7. Allows for higher-performing and more satisfied employees if their personality type is compatible with their job