Across
- 3. transaction related authentication
- 6. can be obtained by calling EL through the MobiApp
- 7. profile related authentication question
- 8. also appears on gateway as customer comments
- 11. both have to be spoken not spelt
- 14. please provide me with the expiry date on your...
Down
- 1. can be obtained through CTI, ACS Card # or VP
- 2. when customer has failed authentication we must have the customer...
- 4. you will need to CIF MCCP to remove
- 5. are not supported for easyweb
- 7. please provide me the three digits on the back of your credit card
- 8. authenticated by calling from mobile app
- 9. without telling me, do u have a 3 or 4 digit...
- 10. who is being authenticated
- 12. who is authenticating
- 13. how we respond to every security question answer