Across
- 3. An action done for you
- 5. An individual or group who buys products
- 7. Like a road map guides company to avoid pit falls, lost sales etc.
- 8. Dynamic activities focusing on the customer to generate profitable exchange
- 10. Helps company determine its strengths, weaknesses, opportunities, and threats
- 11. Predict future sales and revenue
- 13. Process of telling people about the product and the company that sells it
- 14. Concept, cause, image, issue or philosophy that can be marketed
Down
- 1. Amount of money requested or exchanged for goods
- 2. Anything you can buy or sell
- 4. The specific group of customers whose needs a company will focus on satisfying
- 6. Plan of action for marketing a product; consists of decisions on the 4 p's
- 9. Process of physically delivering goods to customers
- 11. Product, place, price, promotion
- 12. Physical item
