Across
- 1. the means of getting the product in the customers hands
- 2. having a strong & often bad effect on something
- 7. includes all businesses
- 8. Having a product available at a certain time
- 10. the idea that a business should strive to satisfy buyers
- 12. combines customer info with customer service
- 18. info about customers
- 20. the exchange of a product for money
- 21. a good/ helpful effect/ result
- 22. providing customers with services they want
- 23. decinding how to get product into consumers hands
- 24. the function of marketing to add value to a product
- 25. affects economy and & standard of living in countries
- 26. tangible items that have monetary value
- 27. what is exchanged for a product
- 28. includes product place price and promotion
Down
- 1. having a product where customers can buy it
- 3. group of people who share the same needs and have the ability to purchase a product
- 4. activities related to selling and advertising a product
- 5. percentage of total sales generated by company in that given market
- 6. maintaining/improving a product due to reactions
- 9. a group identified for a specific market
- 11. the thing you sell
- 13. breaking down the market into smaller groups
- 14. understanding concepts & strategies to promote to an audience
- 15. involves communication with the customer
- 16. consumers who purchase goods and services for personal use
- 17. changing raw materials into useless goods
- 19. strength weakness opportunists and threats