marketing vocab

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Across
  1. 2. competition pushes companies to be efficient
  2. 7. Changing raw materials into usable goods
  3. 8. assessment that lists and analyzes the companies strength and weakness
  4. 10. institutions and process for creating, communicating, delivering and exchanging offers
  5. 15. Strong effect or influence
  6. 16. consumers who purchase goods and services for personal use
  7. 19. Intangible items that satisfy needs and wants
  8. 21. Process of deciding how to get goods into customers hands
  9. 23. Businesses that buy products for their own use
  10. 25. Model, brand, or size of an item
  11. 26. Information about the target market
  12. 28. Tangible items that satisfy needs and wants
  13. 29. Provides customers with goods and services they want
  14. 30. Aid or promote well being
Down
  1. 1. Group that identified for a specific marketing program
  2. 3. companies percentage total sales generated by companies that compete in that market
  3. 4. People who share similar needs
  4. 5. Having a product where customers can buy it
  5. 6. process of classifying people into even smaller groups
  6. 9. obtaining, developing, maintaining, and improving a product in response to market oppt.
  7. 11. communication with the customer
  8. 12. Affects the economy and standard of living in countries around the world
  9. 13. a particular spot
  10. 14. business should strive to satisfy customers' needs and wants
  11. 17. Exchange of a product for money
  12. 18. understanding the concepts and strategies to developing ways to select a certain audience
  13. 20. having great customer service and keeping your customers in the loop of things
  14. 22. advertising, personal selling, sales promotion, and public relations to attract cust.
  15. 24. Product or service available
  16. 27. Product, place, price, and promotion