Marketing Vocab

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Across
  1. 5. utility the exchange of a product for money
  2. 10. targeting two different types of people
  3. 11. utility involves having a product where consumers buy it
  4. 13. getting info about customers and analyzing it
  5. 15. obtaining, developing, and improving a product
  6. 19. four basic strategies including the four Ps
  7. 20. intangible items that satisfy your needs and wants
  8. 21. idea that a business should strive to satisfy customers
  9. 22. effort to inform people about a product or service
  10. 24. affects the economy and standard of living
  11. 26. process of deciding how to get goods into customers' hands
  12. 27. the good things of marketing
  13. 28. includes all businesses that buy products for their operations
  14. 29. process of creating, communicating, delivering, and exchanging offerings
Down
  1. 1. lists info like age, gender, income level, etc
  2. 2. all people who share similar needs and wants
  3. 3. utility having a product available at a certain time
  4. 4. utility communication with the consumer
  5. 6. Analysis strength, weakness, opportunities, and threats
  6. 7. combines customer info with customer service and marketing communications
  7. 8. provides customers with goods and services
  8. 9. the functions of marketing add value to a product
  9. 12. the group that is identified for a specific program
  10. 14. tangible items that satisfy your needs and wants
  11. 16. utility involves changing raw materials into usable goods
  12. 17. understanding concepts to develop strategies to select an audience pricing based on costs and what competitors charge for the same product
  13. 18. breaking down the market into smaller groups
  14. 23. consists of consumers who purchase goods for personal use
  15. 25. its percentage of the total sales volume