Across
- 1. the set of all actual and potential buyers of product or service
- 4. a person's pattern of living as expressed in his or her activities,interest, and opinions
- 6. data collected for the specific purpose at hand
- 9. a vast public web of computer networks that connect users all around the world
- 11. a data that already exists somewhere else
- 12. the larger societal forces that affect the environment
- 14. the art and science of choosing target markets and building profitable relationship with them
- 16. the market offering to create superior customer value
- 17. a research to test hypotheses about cause-and-effect relationship
- 19. company growth through starting up or acquiring businesses outside the company's current products and market
Down
- 1. a statement of the organization purpose, what it wants to accomplish in the larger environment
- 2. two or more people who interact to accomplish individual or mutual goals
- 3. factors that are close to the company that can affect it's ability to serve it's customer
- 5. all the individuals and households that buy or acquire goods and services for personal computer
- 7. human wants that are hacked by buying power
- 8. the extent in which a product's perceived performance matches a buyers expectation
- 10. the study of human population in terms of size,density,location,age etc
- 13. the form humans needs take as they are shaped by culture and individual personality
- 15. obtaining a desired object from someone by offering something in return
- 18. states of felt deprivation
