Across
- 4. provides customers with the goods and services they want.
- 7. breaking down, the market into smaller groups that have similar characteristics.
- 8. lists information about the target market, such as age, gender, income level, marital status, ethnic background, geographic residence, attitudes, lifestyle, and behavior.
- 11. involves understanding the concepts and strategies used to develop and target specific marketing strategies to a select audience.
- 13. refers to activities related to advertising, personal selling, publicity.
- 16. is its percentage of total sales volume generated by all companies that compete in a given market.
- 17. utilities are the attributes of goods and services that make them capable of satisfying customers' wants and needs.
- 19. good business and marketing decisions rely on good information about customer, trends, and competing products.
- 22. involves having a product or service where customers can buy it.
- 24. businesses that buy product for use in their operations.
- 25. involves changing raw materials into usable goods or putting parts together to make them more useful.
- 26. the group that is identified for a specific marketing program.
- 27. is the activity, set of institutions, and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large.
- 29. is having a product or service available at a certain time of year or convenient day.
Down
- 1. are intangible items that have monetary value and satisfy your needs and wants.
- 2. is the idea that a business should strive to satisfy customers' needs and wants while generating a profit for the business.
- 3. is an aspect of marketing that combines customer information with customer service and marketing communications.
- 5. management is obtaining,developing, maintaining, and improving a product or a product mix in response to market opportunities.
- 6. involves communication with the customer.
- 9. distribution is the process of deciding how to get goods into customers' hands.
- 10. in order to sell products, marketers must learn about and analyze the strengths and weaknesses of their products as well as the opportunities and threats in the market.
- 12. that exchange of a product for money.
- 14. includes four basic marketing strategies called the four ps: product, place, price, and promotion.
- 15. is what is exchanged for the product.
- 18. all people who share similar needs and wants and who have the ability to purchase a given product.
- 20. are tangible items that have monetary value and satisfy your need and wants, such as cars television, furniture, and clothing.
- 21. consists of customers who purchase goods and services for personal use.
- 23. decisions dictate how much to charge for goods and services in order to make a profit.
- 28. the means of getting the product into the customer's hands is.
