Across
- 3. how far can an agent assist a claimant?
- 8. what are the 5 KIs?
- 9. how far back does a claimant need to provide employment?
- 10. True/False Can OKTA reset tele serve pin if there's a failed SOS validation status?
Down
- 1. Where do we direct claimants with a FAILED SOS Validation status?
- 2. Which common internet browser can a claimant NOT use to register for OKTA?
- 4. Claimant has a 500B identity and ID docs in ECF, what do you request permission to do from either T2 or TL?
- 5. what department are you in?
- 6. Backdating Which 500B ADJ issue are we still allowed to assist the claimant?
- 7. When will we no longer offer Key Bank debit cards?