Across
- 3. Enter into a formal agreement.
- 5. Point of reference from which measurements are made.
- 6. Issued to increase customer confidence.
- 7. Also known as fitness of a product and service.
- 9. Sales to equal fixed cost.
- 10. A preliminary model.
Down
- 1. Plan for achieving organizational goals.
- 2. Process of arranging, controlling and optimizing work.
- 4. Extent of availability of resources.
- 8. Process order of the operation.