Across
- 2. Performing activities with minimum wastage of resources.
- 3. Detailed drawing and specification for product and services.
- 5. What the customers want.
- 8. Enter into a formal agreement.
- 9. Managing the inner work of the business.
Down
- 1. Process order of the operation.
- 4. Also known as fitness of a product and service.
- 6. The result product after the process.
- 7. Issued to increase customer confidence.