Across
- 3. Final goods or services produced
- 4. Method that converts customer requirements into product specifications
- 6. Father of Scientific Management
- 7. Process of converting raw materials into products
- 8. Ultimate recipient of a product or service
- 10. Ability to perform better than competitors
- 14. Long-term plan for achieving business goals
- 19. Intangible offerings provided to customers
- 20. Using uniform methods throughout production
- 21. First working model of a product
- 26. Process of developing a product before production
- 27. Pioneer associated with quality improvement
- 28. Process of joining parts into a final product
Down
- 1. Introduction of new ideas, methods or products
- 2. Measure of output produced per unit of input
- 5. Introduced interchangeable parts in manufacturing
- 8. Adapting products to individual customer needs
- 9. Known for motion study in work simplification
- 10. Maximum production capability of a system
- 11. Series of activities that create value
- 12. Process of deciding future actions
- 13. Stock of materials or finished products
- 15. Achieving the desired organizational objectives
- 16. Function responsible for producing goods and services
- 17. Project scheduling chart with activities and timelines
- 18. Resources required for production
- 22. Achieving maximum output with minimum waste
- 23. Degree to which a product meets customer expectations
- 24. Estimating future demand for products
- 25. Introduced the moving assembly line