Across
- 2. programs which improve the creation of products in the design phrase
- 5. predicting what materials will be required and in what quantities
- 6. Series of checks at different stages of the production process
- 8. all the resources that go into producing a good or service
- 10. good or service that fully meets customer expectations
- 13. process for eliminating waste so the end customer gets the most value from fewer resources
- 16. expresses concern for the environment, society's health and welfare, ethical concern for its workforce and their families
Down
- 1. Assuring its customers and stakeholders of a certain standard of quality
- 3. synchronised ordering when resources are running low
- 4. ratio of outputs compared to the inputs required
- 7. final product presented to the customer either as goods or services
- 9. What is done to the inputs to transform them into the finished outputs
- 11. control of machinery and equipment through a computer
- 12. any resource which is discarded after use
- 14. the 'who, what, when, where, how, which' manual of materials management
- 15. what needs to be ordered and when