Across
- 2. device protection
- 5. where to find a contract on jarvis
- 6. $1 handset
- 7. where we send away warranty phones
- 9. additional service discount
- 10. where contracts are processed
- 13. MBB
- 15. redeem if device is broken
Down
- 1. the opps
- 3. what you earn for achieving scorecard
- 4. new connection
- 8. staff communication
- 9. log in before a customer leaves
- 11. subscriptions service
- 12. an existing customer wants a new device
- 14. what to do when no Cx instore