Across
- 2. What is it called to move from Ultra to Gig?
- 5. What is spectrum.net/selfinstall used for?
- 6. What do you need to do in DM to change modems?
- 9. Where do you activate the modem in Agent OS?
- 10. To upgade is a change in _________
- 11. When customer does their own install
- 12. What is the highest speed we offer?
Down
- 1. Where do you enter orders in AOS?
- 3. Where in DM would you find the new Modem and/or Router?
- 4. What level of Verification is needed when making changes to a customers account?
- 5. Customer owned modems have to be located on what list?
- 7. Where should the active modem be listed in DM
- 8. CSG is the ______