Across
- 5. The degree to which lower-level employees provide input or actually make decisions
- 6. The need to report and justify work to a manager’s superiors
- 7. Groups jobs on the basis of product or customer flow
- 8. Groups jobs on the basis of customers who have common needs or problems
- 9. The management principle that states every employee should receive orders from only one superior
- 10. The degree to which decision making is concentrated at a single point in the organization
- 11. The continuous line of authority that extends from the top of the organization to the lowest level and clarifies who reports to whom
- 12. The rights inherent in a managerial position to tell people what to do and to expect them to do it
- 13. of control The number of employees a manager can efficiently and effectively manage
Down
- 1. The obligation or expectation to perform any assigned duties
- 2. Work teams made up of individuals who are experts in various functional specialties
- 3. Groups jobs on the basis of territory or geography
- 4. The assignment of authority to another person to carry out specific duties, allowing the employee to make some of the decisions
