Across
- 2. "____-conflicts "the goal interference is based on miscommunication or inaccurate perceptions of another person's intentions.
- 7. What is a key element in many modern definitions of conflict?
- 9. Proposed that every conversation between two people has 6 views (1970).
- 13. Managing conflicts productively is a source of personal ____.
- 17. (Two words) is anything that someone perceives to be limited in supply.
- 18. This theory advances the concept that people consistently attempt to make sense of the world around them.
- 19. "Resilience under pressure is stress management to deal with ____."
- 21. Submission within the controversy.
- 23. In ____ climates, individuals feel threatened and react to others negatively.
- 24. Defending one's positions and attacking the other party's positions.
- 25. "____ conflict "a struggle among a small number of interdependent people arising from perceived interference from another."
- 27. A learning theory that attitudes and behaviors are developed by observing others.
- 29. ____ is an inevitable and integral part of life.
- 32. Communicating about communication, can help. This provides a statement of intention and is less open to misinterpretation.
- 33. Which of the 4 goal types relates to how things should be done?
- 36. (Two words) is the event that precipitates a conflict.
- 38. ____interdependence where each person's goals are moving in the SAME direction.
- 40. Everybody has them. It's a desired condition. They may be profound or simple. Related to needs.
Down
- 1. Removing ones self from the controversy.
- 3. How many general assumptions of conflict apply to everyone?
- 4. Freud's ____ theory conceived in internal struggle between the id and the superego.
- 5. Behavior is determined by biology ie; genetics or chemical/hormonal influence (theory).
- 6. a critic of the competitive influence, containing 4 myths (1986).
- 8. In ____ climates, individuals feel safer, believe they are valued, and are more likely to engage in productive problem solving and conflict management.
- 10. Self-concept is defined as a relatively stable set of ____ about ones self.
- 11. Goals that include tangible resources or any measurable factor around which desired outcomes can be built.
- 12. ____ goals involve who the parties want to be to each other.
- 14. The level to which people need each other to attain their goals.
- 15. A conflict that pivots around deeply seated beliefs about right and wrong.
- 16. (Two words) sometimes called the mutual gains perspective or interest-based bargaining, seeks creative and innovative solutions that maximally meet the needs of all parties.
- 20. There are two approaches to conflict: competition and ____.
- 22. Behavior comes from interaction with the environment (theory).
- 26. The personal association for a meaning, it's different then denotative.
- 28. ____ gains that encompass the concept that the goals of all parties in a conflict might be met if creative strategies are applied to the problem.
- 30. Tentative explanations for observed behaviors.
- 31. ____ interdependence where attainment of one person's goals means that the other will not attain his or hers goal.
- 34. Who created the communication privacy management theory, where individuals manage the disclosure of private information.
- 35. Communication ____ are associated with competitive and cooperative tactics. They can be stormy, temperate or chilling.
- 37. This theory suggests looking at the interactions between parties over time and in context.
- 39. An aggression where name-calling, sneering tones, and demeaning evaluative statements are tactics.