Across
- 4. Step that becomes available once payment requirements are satisfied
- 5. Card security error that prevents online resolution
- 8. Controlled action used to restore portal access after a block
- 10. Request process initiated after the system restricts further card attempts
- 11. Official online system used to complete NYC boot-related payments
- 13. Office responsible for handling cases the portal cannot resolve
- 14. Type of fee added automatically when processing a portal payment
- 15. Portal message showing the account is not currently eligible for payment yet
- 16. Method that divides a single payment across two credit cards
- 18. Browser feature that may interfere with correct payment entry
- 19. Portion that must be covered before violations when splitting payments
Down
- 1. Option that allows part of the balance to be paid now and the rest later
- 2. Percentage of violations required upfront when choosing a plan
- 3. Verbal approval needed when the payer is not the registered owner
- 6. Combination option that requires both a partial payment and a plan
- 7. Card type not supported by the portal system
- 9. Action callers may need to request after paying through a non-official site
- 12. Browser commonly associated with portal payment issues
- 15. External payment site often mistaken for the official NYC portal
- 17. Information that must match the credit card records, not the POR address