Across
- 3. Where can you find information on resetting your RIO password?
- 4. The door heading out?
- 5. Done by pushing the red button on the receiver. Can also be done through RIO.
- 7. Provides up-to-the-minute updates on broadcasts or programming as related to customer accounts.
- 8. The "W" means?
- 10. Tricks, tips, forms/refrences, etc. Things done in the...
- 12. The "S" button means?
- 13. This tab shows you the history of orders, discounts and other items.
- 14. The first year tag is also called what?
- 15. The "C" button means?
- 16. Where can you find the diagnostics codes and what they mean?
- 17. Done in RIO to clear PPV from the access card.
- 18. Need to do with all calls.
- 20. Customer can see the last 24 of these online.
- 22. The green "R"
- 25. The Pause button means?
- 26. To be done before most access card actions.
Down
- 1. A FIOS tag means a customer is in what?
- 2. Where's my Tech?
- 6. the button you use to disconnect a ghost call.
- 9. The tool used to change programming.
- 11. where you put 76977.
- 16. Access cards must be ACTV to complete this action.
- 19. the play button
- 21. Transfer fails, what button do you use to get it back?
- 23. the button you use to go to break or lunch.
- 24. The door heading in?