Across
- 5. Communication Type when you are speaking with more than 2 others
- 7. Appeal type used that pulls at the "heartstrings" of the audience
- 10. Barrier that occurs when you don't want to be there or you don't care
- 12. Communicating with others, typically one other
- 13. Persuasive device used when a celebrity endorses a product
- 15. communicating with yourself, usually in your head
- 16. A conflict resolution strategy when you have something you want to trade for what you want accomplished
- 17. A conflict resolution strategy when you give something to get something
- 18. Type of listening when you are trying to make a decision
- 22. Distance that is arm's length and for friends
- 23. Leadership Type that allows input from others but the leader makes the final decision
- 25. Body Language that shows you are impatient or aggravated
Down
- 1. Tone of voice that is loud and pushy
- 2. You must be coachable and not take it personally when you receive it
- 3. Propaganda technique used when you do something because everyone else is doing it
- 4. Barrier type when you don't know what a person is talking about
- 6. Appeal type used based on the honesty of the company
- 8. Leadership Type when the leader makes all the decision and does not allow input
- 9. Conflict type that is based on a company's beliefs or rules.
- 11. Making connections with others for business purposes
- 14. Type of behavior you use when posting online and you ensure your posts are accurate and don't hurt others feelings
- 19. Reasoning when you are given multiple premises that help you make one conclusion
- 20. Persuasive technique used when the same words or phrases are used again and again
- 21. Tone of voice that sounds like you don't care
- 24. Type of Listening when you are listening for facts