Across
- 4. The level of an individual's capacity for new learning, problem solving, and decision making.
- 7. The constant lack of interest and motivation to perform one's job because of stress.
- 9. Called the “father of human relations”; he and his associates conducted research through the Hawthorne Studies from the mid-1920s to the early 1930s.
- 10. The process of influencing employees to work toward the achievement of objectives.
Down
- 1. Refers to interactions among people.
- 2. Situations in which people feel anxiety, tension, and pressure.
- 3. The extent to which expectations or objectives have been met.
- 5. What people do and say.
- 6. Theory that integrates common business practices in the United States and Japan into one middle-ground framework appropriate for use in the United States.
- 8. The type of personality that is characterized as fast moving, hard driving, time conscious, competitive, impatient, and preoccupied with work.