Across
- 3. Complete reports, health and safety checks and other documents
- 5. Done at the beginning and end of the season
- 7. What you say on the way to and from the airport
- 8. Accompany guests on excursions
- 9. Welcome and direct the guests as they arrive at the airport
Down
- 1. Guests having issues and telling the rep
- 2. Gather all the guests together to give information
- 4. Do this duty if you have a guest that is ill
- 6. Do this to make commission