Across
- 2. Other than access voicemail, what else can *20 give access to?
- 4. How many working days is a degraded service SLA?
- 6. This is a recommended channel for 2.4Ghz Wi-Fi
- 9. How many working days is a ETF dispute SLA?
- 11. When is the customer's first bill generated?
- 12. What system would you need to use to change a customer's wireless channels?
- 14. What does PPPoE stand for?
- 15. Where should an authorised user be added on dynamics?
Down
- 1. What does BF stand for in the product code on Dynamics
- 3. What letter does a customer need to sign if they want to do a number port for Fibrus Talk
- 5. Which group can get two for one on Fibrus broadband?
- 7. Which device typically can only connect to 2.4Ghz Wi-Fi
- 8. How many hours after reporting property damage can a customer expect a callback from an install supervisor?
- 10. What system is used for viewing invoices and customer bills?
- 13. If a customer is looking to change their DNS setting or DHCP what do they require?