Across
- 2. The process of connecting two or more Salesforce orgs together.
- 3. A Salesforce component for creating reusable sections of functionality.
- 4. Salesforce program where experts answer questions and offer guidance.
- 8. A testing framework for Salesforce applications.
- 9. The process of optimizing and improving Salesforce performance.
- 10. A Salesforce component for creating visual representations of data.
- 11. A programming language used for customizing and extending Salesforce.
- 13. Salesforce's flagship product for Customer Relationship Management (CRM).
- 14. A Salesforce feature that enables automating processes based on defined criteria.
Down
- 1. Salesforce's annual conference where new products and features are announced.
- 5. Salesforce's primary cloud-based platform for customization and development.
- 6. Salesforce technology that allows real-time integration with external systems.
- 7. Salesforce product that helps businesses manage customer support and service interactions.
- 12. The foundation for building applications on the Salesforce platform.
- 13. The concept of ensuring data access is appropriate and controlled in Salesforce.