Across
- 4. Refers to the atmosphere of ones surroundings, the feeling of the place, its aura.
- 5. Includes gowns, towels, linens and furniture fabrics. Should be soft and comfortable.
- 7. Clients come to you for a personalized recommendation then purchases the products on the web.
- 8. Ingredients that will not harm their skin or environment.
- 10. Composite of market statistics used to identify the general characteristics of individual within the market.
- 12. Relevant client attributes and characteristics combined with the financial value of a client
- 14. Goals that are specific, measurable, achievable, realistic and timely.
- 15. Refers to people who make habitual use of another person's services.
- 16. Believed to be the first ancient culture to develop extensive beauty products.
Down
- 1. The process that gives you access to people and resources within the industry.
- 2. Purchases more on personal reason than facts, maybe their friend has a similar product.
- 3. Defined as a philosophy relating to wholes or complete systems rather than the analysis, treatment or dissection of.
- 6. Puts up a struggle and has a strong desire to debate.
- 9. This color is very healing for decor of your spa/salon.
- 11. (1400-1600) known as the period of rebirth of art, culture, creativity and civilization.
- 13. Selling specialized and/or additional services to clients beyond what they originally scheduled for.,