Security Verification

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Across
  1. 1. This position in a religious organization has no restrictions.
  2. 5. Progressive ________ can be verified by giving their 10 digit phone number and first and last name.
  3. 8. How many security verification requirements are needed to verify a policy.
  4. 11. Can only verify policy information required to complete the sale or lease of vehicle.
  5. 13. One of two non-primary requestors that can update their own information.
  6. 17. If the caller asks for _______ information unrelated to the policy, we do not need to verify.
  7. 18. What is your _______ in the company?
  8. 19. Can make any request except to reinstate the policy.
Down
  1. 2. Who provides roadside assistance?
  2. 3. The top dog in a company (also has no restrictions)
  3. 4. Left on policy so a normally unauthorized person can make changes
  4. 6. After verifying an insured, we should check what?
  5. 7. If VIN is acceptable as verification, how many last digits must be verified?
  6. 9. The Text "Caller has been _____" will appear if automated authentication is completed.
  7. 10. Can only update their MVR or DLN.
  8. 12. What kind of permission is needed for a religious organization representative to reinstate a policy?
  9. 14. One of two non-primary requestors that can update their own information.
  10. 15. If you receive a call from this agent account, you must transfer.
  11. 16. Can access any information from direct policy, but only limited information from agency policy