Across
- 2. information designed to sell additional products and services
- 4. a saless tactic where a salesperson cold calls across a territory or list of target prospects
- 7. selling Convieving customers that a prdocut has the features that will benefit them
- 8. finding possivle customers
- 12. purchase based on feelings and emotions
- 13. reasons to purchase based on facts or logic
- 14. A product traits or attributes that deliver value to end users and differentiate a product
- 15. an individual or organization that fits a seller criteria to be a potential
- 16. The activity if promotiong thr sale of goods, especially their presenation in retail outlets
- 17. influences or motivation forces which determine his buying
- 18. The essence of what makes your product or services better than your competitor
Down
- 1. Tied to the customers needs, which are satisfied by a particular product or service
- 3. An actual physical property or functioun
- 5. based on loyalty and encourage consumer to purchase from a particular business or to buy a paericular brand
- 6. everything you do to promote and sell your products once the potential customer is in your store
- 9. a way to approach a customer that focuses on welcome one customer to the store
- 10. A promise or guarantee given to a custumer that a product will meet certain standards
- 11. the sales person asks the customer if he or she needs assistance
- 13. a marketing tactic that makes use of recommendations and word of mouth to grow