Across
- 3. A system supplying a public need like communications .
- 7. Utilisation of a service.
- 8. An example of customer's Self Service Option (SSO)
- 11. A network feature that allows high definition voice quality and faster call connection. Their service will remain on the 4G network while on a voice call, instead of falling back to 3G.
- 12. Use of mobile, tablet or mobile broadband service while overseas to make/receive calls and connect to the internet.
- 13. It enables customers with a compatible 4G capable service to video call other 4G customers with a compatible handset.
- 14. To cause something to start or make active.
Down
- 1. Contains Job Aids and Work Instructions.
- 2. Performs network queries for Siebel and Legacy services. Note: This tool will time out after 4hrs of idle time.
- 4. Suite of products for receiving and organizing voice messages.
- 5. A request coming from customer. Example: bar data services such as Mobile Internet, SMS, and Voice calls.
- 6. Make it partial or create minor changes.
- 8. Customer's option to control usages for mobile services like SMS, voice calls, and data.
- 9. Temporary suspension of service due to non-payment.
- 10. To make inactive or disconnect.