Across
- 4. What Service Cloud function streamlines repetitive tasks?
- 7. What Sales Cloud method involves multiple stakeholders predicting sales together?
- 9. What Sales Cloud feature enables the creation of specific data fields?
- 12. What process in Service Cloud extends service agreements?
- 13. What Sales Cloud process involves invoicing and receiving payments?
- 14. What Sales Cloud feature tracks sales activities based on location?
- 16. What data in Service Cloud provides insights into service quality?
Down
- 1. What Sales Cloud source involves obtaining leads through recommendations?
- 2. What Sales Cloud function involves collaboration with external partners?
- 3. What process in Service Cloud guides new customers through product setup?
- 5. What Service Cloud feature ensures access to up-to-date information?
- 6. What Sales Cloud tool allows access to sales data on-the-go?
- 8. What Service Cloud feature troubleshoots issues remotely?
- 10. What Service Cloud tool gathers customer feedback?
- 11. What Sales Cloud metric measures the efficiency of sales efforts?
- 15. What Service Cloud practice tracks and resolves issues?