Across
- 2. vs purpose
- 4. exceed the customers
- 7. use polite eye contact when you are talking to a
- 8. we judge ourselves based on our best
- 9. each customer
- 10. make sure you look
- 11. work quickly, but never compromise
- 12. know your
Down
- 1. make sure everyone receives a warm
- 3. others judge us on our actual
- 5. help your customers with
- 6. customers feel better when you
- 8. how you look is critical for a positive first