Across
- 2. the time period between billing statements
- 3. reoccurring payment taken by system after initial agreement
- 4. a concern or grievance regarding a bank product, service, or employee conduct
- 8. accessible way to view/make account changes on own personal device
- 10. amount customer has access to spend
- 11. ASR meaning ?
- 14. the date the payment is owed to account
- 15. billing type where card is billed directly
- 16. alerts that can be set up to notify customer of late payment
Down
- 1. bank gets notice of breach of information , card is stolen by third parties
- 5. account number is billed instead of individual card
- 6. payment taken with automated service
- 7. customer wants to review charges from beginning of year, what would you send out ?
- 9. piece of information that has to be verified before sending out statements
- 12. system to locate transactions, dates and/or times in real time
- 13. system used to complete majority of account maintenance, ASR is in this application