Across
- 2. To use or enjoy something with other people
- 5. A form of engagement on social media
- 6. A group of people to which a product is aimed
- 10. The level of interaction between a brand and customers
- 11. When you choose to see what someone posts online
- 12. To discuss or examine a question often publicly by presenting and considering arguments on both sides
Down
- 1. A way to communicate via a smartphone or webcam
- 3. (n) The number of potential customers who see an advert
- 4. To be in communication with one person or a group
- 5. A consumer interested in what a company has to offer
- 7. Websites or applications that allow users to create and share content or to participate in social networking
- 8. (v) Interact with others to exchange information and develop professional or social contacts
- 9. A new method, idea, product, etc