Across
- 3. fatigue, stress resulting from working with those who have experienced trauma; symptoms include apathy, exhaustion, and powerlessness
- 6. bargaining, the process by which unionized employees and their employers negotiate about working conditions, salaries, benefits, and more
- 9. therapeutic technique of calling attention to distorted thinking or behaviors so that they can be addressed
- 12. information, records or documents associated with the client that are used in the problem-solving process
- 14. payment structure used with insurance companies; provider or facility is paid a fixed amount for each person
- 15. self-monitoring, form of data gathering in which clients are asked to systematically observe and record specific targets such as their own thoughts, emotions, body feelings, and behaviors
- 17. distortions, inaccurate, irrational views of reality which may assist with coping but are unhealthy; often addressed in cognitive behavioral therapy
- 20. usually time-limited work or guidance provided due to specialized expertise; advice does not have to be followed
- 22. communication, verbal and nonverbal language and actions provide consistent messages; important for emotional connection
- 23. therapy (CBT), therapeutic approach that focuses on identifying and changing negative thoughts and behaviors to improve mental health
Down
- 1. occurring at the same time, such as having a psychological and medical problem simultaneously; also called co-occurring
- 2. to act for the benefit of others; moral obligation of helping professionals to do no harm and act in the best interest of others
- 4. development, focus on enhancing social bonds between and increasing leadership skills of residents, and revitalizing local geographic areas
- 5. not damaging or threatening to life; often used to describe growths that are not cancerous
- 7. violation, harmful or potentially harmful deviation from established professional standards; often involves exploitation
- 8. legal permission for something to happen or agreement to do something; must be given by someone authorized to make decisions
- 9. consolidation of power or functions within an organization; associated with bureaucracy and a “top down” approach
- 10. disobedience, nonviolent opposition or protest aimed at making government change; can include refusing to obey certain laws
- 11. dissonance, holding two beliefs, values, or attitudes that contradict each other; can cause mental discomfort and psychological stress
- 13. resolution, informal or formal process that two or more parties use to find an acceptable solution to a dispute
- 16. therapy, partners in a relationship or members of a family are treated together in joint sessions
- 18. area, geographic area which defines who are eligible for a service or benefit if they meet additional admission requirements
- 19. questioning, soliciting information which requires choice from a limited number of options; used to structure assessment
- 20. long standing; persisting for a long time or reoccurring; continual
- 21. building, intervention aimed at enhancing the abilities or resources of an individual, group, organization, or community