Specialty

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Across
  1. 2. Who can request a copy of the RCE?
  2. 4. Name one state foremost classic ACV home owners insurance is NOT available in and starts with the letter M?
  3. 7. How many states is foremost classic ACV home owners insurance is NOT available in?
  4. 8. If a customer calls in to make a payment,what is the first option that should be offered?
  5. 9. How many pieces of information do you verify with a customer when doing a name search?
  6. 10. Name one thing you need to make a payment through the secure line.
  7. 11. Apart from foremost star,how can an agent make a payment?
  8. 14. I am a customer and I want to update my payment method,where do I go?
  9. 15. how many payment options are available for a customer?
  10. 16. How many dwelling fire one policies are there?
Down
  1. 1. Where do we send a customer to make a payment if they do not have an email address?
  2. 3. Which contact can be verified but cannot make any changes to a policy?
  3. 5. Customer provides their name and policy number however the SSN is not available and the DOB is listed,what is the additional piece of information that can be verified?
  4. 6. Where do we transfer usaa customers to?
  5. 9. In ki32,which key do you hit twice to issue a refund?
  6. 11. Who can make a payment on a policy?
  7. 12. who can set up EFT with a card?
  8. 13. If there is no SSN and the DOB is incorrect or unavailable,what piece of information can it be replaced with?