Across
- 3. when a customer hits day 50 in biller without payment
- 5. The status of a customer when past due
- 8. 4 digit number we give all customers
- 9. where to go for all your answers
- 10. what we offer as a base TV package
Down
- 1. when a customers account closes after hard disco
- 2. where a customer can view his statements online
- 4. what every agent should be using when handling a difficult call
- 6. What a customer does when going on vacation
- 7. Who a customer would speak with when having tech issues
- 9. one of the two billers agents use