Across
- 5. the value
- 6. Determining the best way to get a company’s products or services to customers
- 8. A company must budget for its marketing activities and for providing customers with assistance in paying for the company’s products and services
- 9. Designing, developing, maintaining, improving, and acquiring products or services to meet customers' needs
- 12. who a business is trying to sell to
- 13. Any direct and personal communication with customers to assess and satisfy their needs
- 14. Shared characteristics of a group
- 15. where, and how
- 16. monitoring needs and trends
- 19. the what
- 21. Influencing how people choose to spend their time and money on entertainment
- 22. focus on characteristics that can’t be measured physically
- 23. Using advertising and other forms of communication to distribute information about products and services to achieve the desired outcome
- 26. who is buying, and how much is spent
- 28. Based on segmentation focus on a customer's attitude toward products and services
Down
- 1. Gathering and using information about customers to improve business decision making
- 2. The rate at which companies produce goods or services concerning the number of materials and number of employees utilized
- 3. Ways to make customers aware, and encourage them to buy
- 4. A group of customers within a larger market who share one or more characteristics
- 7. The minimum sales required to cover all of the expenses of organizing, Promoting, and running an event.
- 10. an attempt to appeal to a general group of consumers
- 11. number of times per ad, game, or show that a product is associated with a team
- 17. The % of total sales of a product or service that a company expects to capture concerning its competitors
- 18. sports to market products
- 20. The number of viewers the programming attracted
- 24. The process of establishing and communicating the value or costs of goods and services
- 25. the 4 P's
- 27. can be segmented in many ways
