Across
- 4. how many rooms the campus hotel has
- 8. gross revenue divided by rooms sold
- 9. gross revenue divided by max revenue
- 10. company pays for everything
- 12. selling guest products from different departments
- 14. guest pays on departure
- 15. technique used to handle complaints
Down
- 1. PMS System that is used in the Front Office
- 2. sheet with the guests information
- 3. where to find the events
- 5. price for breakfast
- 6. smaller studio
- 7. rooms with shared bathroom
- 11. status of a room that can be sold when necessary
- 13. which Green Key does Stenden has